We would like you to be completely satisfied with your purchase.
We accept returns and exchanges on all full-priced garments (minus freight) when a Returns Authorisation (RA) number is granted and the product is returned within 7 days of receiving your order.
Products must be returned in a saleable condition i.e. clean, tags attached, in original packaging. Any products that have been worn, damaged, altered or washed will not be accepted.
Contact us to request a Returns Authorisation number. We recommend using a registered and trackable method of return shipment and note we do not accept liability for lost returns. Your return will be assessed and, if accepted, will be reversed onto your original form of payment.
We do not accept returns for change of mind. Please email us to request an exchange. Worn headwear will not be exchanged based on good hygiene practice. Unworn items must be received within 7 days of receipt date in order to warrant an exchange. Items may be sent back for an exchange at the buyers expense, in their original condition. Due to the delicate nature of our products, all items must be shipped back in the original box and packaging in order to avoid damage.